How to manage your customers (I) - Customer Management.docVIP

 PAGE \* MERGEFORMAT 15 How to manage your customers (I) - Customer Management The so-called client, is to help companies sell products, earn money for business people. Customers are business sales an important part of the system is an important asset of enterprises. The essence of customer management how to effectively operate the assets of clients, be it development, maintenance, use and make it value-added. First, the customer awareness of the status and characteristics of Some enterprises have made ‘Customer is God’, and then carefully to wait on ‘God’, not dare to put forward reasonable demands, repeated violations of some of the clients did not dare to criticize. This understanding is caused by an inability to effectively manage the customer an important reason. In fact, manufacturers and distributors, only one common God, namely, consumers. Customers are business partners, both to consumers as a God, and then try to buy their satisfaction and a positive product manufacturers. The dealer is a manufacturer partner firms to jointly develop the market, management markets. Dong A donkey-hide gelatin status of the company’s customers have unique experience. The enterprise in the past one-sided rigid understanding of ‘Customer is God’, resulting in more emphasis on customer interests, responsibilities, constraints less, the results of ‘God created a problem for enterprises’. Practice for the East A donkey-hide gelatin companies realize that manufacturers and distributors is to undertake the corresponding interests, responsibilities and obligations of the commonwealth of interests. In 1999, the enterprise according to the new standards and operational information to customers over the past re-screening will be reduced to 605 customers from more than 200 developed a red cargo preventive measures, new account standards, provides the amount of cash transactions and batches, and the customer back to the time and the amount shall have close contact with the clien