If the Wuhan Telecommunication With CRM.docVIP

 PAGE \* MERGEFORMAT 6 If the Wuhan Telecommunication With CRM Travel on the road, happened to see the ‘Chutian Metropolis’ in a report, reported that: Hong Kong and the Mainland, the collusion of a number of illegal workers, using a false identity in Wuhan City, the same place, same time, through China Telecom’s Wuhan the company reported that 48 phone installed. Then, these lawless elements, through the illegal erection of satellite receiving equipment, will be distributed through the United States calls to Vietnam, Cuba’s international long-distance telephone, transferred to the phone 48, causing the company in less than a month’s time, forming a 5.6 million non-primary Huafei. The report also said, this is called ‘6 .29 ‘project is a typical high-tech crime is a new case, a person involved in such cases, given what the crime, our law is not specified. No doubt, a conviction should be, but that is the law enforcement sector research problems, telecommunications companies who are more concerned with: how can we prevent such a thing? Do we have any measures capable of this kind of thing just happened in the ‘budding’ situation, would it to a smothered. The answer is: The answer is already there, this ‘not guilty’ so-called ‘high-tech crime’, in fact, it already has just one outcrop can be placed on the death of the ‘enemies’, which is an information-oriented means, that is ‘CRM’. CRM is through the means of information technology, to customers in sales, marketing and service information at all stages of the process of optimization, which according to customer value, the different targeted solution that allows companies to maximize customer value, but also be able to clients to avoid risk, reduce service costs and enhance sales. We assume that in this ‘6 .29 ‘case suffered from the Wuhan Telecom already has a set of’ CRM system ‘, and then look again at the’ CRM system ‘is how the incident occurred in the process play a preventive role. Initially, when the