Improve the level of hospital services to reduce incidents of medical disputes.docVIP

 PAGE \* MERGEFORMAT 9 Improve the level of hospital services to reduce incidents of medical disputes [Abstract] frequent occurrence of medical disputes, has become one of the social problems of common concern. Hospital services to improve the quality of our health workers, tireless efforts. By improving service quality, can effectively reduce the occurrence of medical disputes. [Keywords:] hospital; services; medical dispute the level of service the hospital is one of the key concerns of the community, medical disputes the accident is a social hot spot. As the level of hospital management are different, the variation in levels of doctors, medical professional ethics and sense of responsibility is different from the consequences of unpredictable factors such as health care, making frequent occurrence in the medical process of some unpleasant things. Such incidents, have occurred frequently, not only to the patients and their families a tremendous physical and mental damage, but also caused tension in physician-patient relationship, and even lead to social conflicts. By improving service quality, can effectively reduce the occurrence of medical disputes. First, to improve hospital quality of service Modern quality of medical services have become increasingly demanding, the connotation of quality of medical services have gradually been recognized. At present, China is not strong sense of service medical institutions, medical and quality of service unsatisfactory condition, the medical profession there is a sense of service indifferent and, therefore, improve the quality of health care in all health care workers put the task before. Health care workers must bear in mind the principle of service, establish a ‘patient-centered’ concept, regulate medical practices, to improve the service attitude, improve medical quality and reduce medical costs. Strengthening hospital management and improving service quality, is a long-term task that requires sum up experience,