Off what should be done to maintain the situation-.docVIP

 PAGE \* MERGEFORMAT 12 Off what should be done to maintain the situation? Turning off the situation to maintain, some people may think that a good relationship means and agents, when they meet after the drink drunk fraternizing, of course, barely above can also be considered as part of a customer to maintain the situation, but this is too superficial and and one-sided. Way back when Coca-Cola has just begun to develop the Chinese market, its superb customer service personnel to maintain the situation often makes the shop (then quickly eliminate the major distribution channels) and Aunt want to introduce the object, showing off the power of love to maintain. Then off to maintain a precise definition of love what is it? Based on years of channel development and management experience, I believe that refers to the so-called maintenance of passenger and conditions expressly provided in the company’s sales policy, the fight for the full mobilization of available resources and the use of individual effort and the charm of emotional care given to agents and to meet think that the normal sales environment to create a good interpersonal relationship. Just how to start to customize the situation be maintained? The author based on personal experience in order for the following aspects: 1: Periodic routine maintenance of customer intelligence Periodic routine maintenance of passenger and feelings are those that occurred in a regular periodic maintenance of passenger and conditions, mainly includes the following elements: 1: periodic emotional phone call As a social attributes are people with emotional needs, and emotional needs, including two pairs of friends first, love, family needs, on the other hand is the need for a sense of belonging, that is, people want to belong to one of their own organization, while the sales staff outside of normal working telephone call emotional phone call, you can fully meet the agent for the emotional needs of the second category, for