Appraisal of Using Global Student Rating Items in Quality Management of Higher Education in Saudi Arabian University英文文献资料.docVIP

iBusiness, 2012, 4, 1-9 1 /10.4236/ib.2012.41001 Published Online March 2012 (http://www.SciRP.org/journal/ib) Appraisal of Using Global Student Rating Items in Quality Management of Higher Education in Saudi Arabian University Abdullah Al Rubaish , Lade Wosornu , Sada Nand Dwivedi 1 2 2 1 2 Office of the President, University of Dammam, Dammam, Saudi Arabia; Deanship of Quality Academic Accreditation, University of Dammam, Dammam, Saudi Arabia. Email: dwivedi7@ Received October 28 , 2011; revised December 9 , 2011; accepted December 21 , 2011 th th st ABSTRACT Academic institutions preparing for quality and academic accreditation adopt a range of evaluations. Each of such evaluations involves closed items, a mixture of individual items on various aspects, followed by global item which is the overall satisfaction of students about related evaluation. A common question in mind of the academic developers is “where to start, using global items results, or, individual items results!” Through exploratory results of course evalua- tion survey (CES) data on courses in nursing program of University of Dammam, this article attempts to answer this question. In summary, under this program which is in the developmental phase, one can expedite decision making re- lated to required action plans by using global items results. Keywords: Global Item; Individual Items; Course Evaluation Survey; Academic Program; Higher Education; High Quality; Acceptable and Improvement Required 1. Introduction Assessment (NCAAA). Al-Rubaish [1] employe