日间手术病房床位爽约的原因分析和对策.pdf

Nursing Science 护理学, 2017, 6(1), 9-13 Published Online January 2017 in Hans. /journal/ns /10.12677/ns.2017.61003 The Analysis about Reasons of Breach for the Beds in Ambulatory Surgery Ward and Making Corresponding Countermeasures Shanyun Jiao, Mingjun Hou* Daytime Ward, Changhai Hospital of The Second Military Medical University, Shanghai th th th Received: Dec. 26 , 2016; accepted: Jan. 15 , 2017; published: Jan. 18 , 2017 Copyright © 2017 by authors and Hans Publishers Inc. This work is licensed under the Creative Commons Attribution International License (CC BY). /licenses/by/4.0/ Open Access Abstract Object: To investigate the reasons of breach for the beds in ambulatory surgery ward and make corresponding countermeasures. Methods: The clinical data of 92 breach cases in our ambulatory surgery ward from June 2015 to December 2015 were analyzed retrospectively to explore the cause of breach. The mainly reasons are the deficiency of communication between doctors and pa- tients, the loss of patients caused by the delaying operation time, resulting in the decrease of uti- lization rate of beds. The countermeasures, such as strengthening the communication between doctors and patients, reinforcing the training of ambulatory surgery process, coordinating the beds are proposed. Results: The breach for the beds fell 49% year on year from January to June in 2016. Conclusion: The breach rate of ambulatory surgery ward beds can decrease by effective measures including establishing ambulatory surgery ward access system, improving communica- tion between doctors and patients, reducing reservation waiting time, thus enhancing the use rate