基于流程知识的业务流程管理系统研究.pdfVIP

孙!莲d 句钟IL 基于流程知识的业务流程管理系统研究 陶亚雄t 气且坚\;爱Jl青T ( 1. 同济大学CIMS 研究中心，上海 200092; 2. 撞庆职业技术学院，攘庆 400712) 摘 要:随着恼恩技术的提展和市场全球化，企山山务流程日起眼J章和动态各变，这对山务流程管理 BPM (日usiness Process Management) 提出了更高的柔性要求。本文葡先到BPM过程油 及的知识i放行份析，在提出流帽知识PK CProcess Knowledge) 概愈的基础上， i菌即知识管 理相关理论相对法，人人日PM~腑的角膜对流蜡知识进衍了详细分类并给出具形式化描述15式。 此外，还指出在实施巳PMì立程中提w.流黯知识、进而利用流程知识辅朋进付流程监控、调器 和纣析优化的思路。遇i立相关试验系统验证，读后法增强了BPM系统的监控分析管理能力，­ Æ:程匮上提高了系统果性，为提高BPM 系统实施的商贩性相景性提供新的研究视角。 提键询:.\llL务流程知识; BPM 的柔性;流程知识库:流程监腔:抨常预警 中朋份自然号:丁P391 文献栋识码:A 义意编号: 1009…0134(2007) 06一0009-05 A research on BPM system based on process knowledge 1 1 1 TAO Ya-xiong 气 WANG Jian , Ll NG Wei-qing (1. CIMS Cent., Tongjí Uníversity, Shanghaí 200092 ,Chína; 2βhongqing Vocational 丁echnícallnstitute， Chongqíng 400712 , Chína) Abstract: Accompaníed with the development of IT and market globalízatíon, business process shows more and more dynamic , flexible and variable , which leads to more strict requírements on Busíness Process Management Systems (日PMS)‘ Using 陀levant theory and method of Knowledge Management (KM) , this paper analyzes the knowledge related in BPM process and brings forth the concept of Process Knowledge (PK) , the classification and descríptíon of PK from the perspectíve of BPM are also presented. Furthermore, the paper points out the meaníng of extractíng PK from BPM , usíng PK to help BPM system monítoring , adjusting , analyzíng and optímízíng. This method can improve the BPM systems 臼pability of mo