商务口语36.docVIP

公共关系——新车型发布会 1.Design and styling 设计和风格 A: I found the design and styling of cars are so important.B: Especially for the new generation. A：我发现车的设计和风格很重要。B：特别是对年轻一代的消费者。 2.Market needs 市场需求 A: Do we understand the market needs?B: We are working very hard on it. It is crucial to our business. A：我们了解市场需求吗？B：我们在努力了解，这对我们的业务很重要。 3.Planned volume 计划产量 A: What is the planned volume of the new model?B: Fifty thousand a year. A：新车型的计划产量是多少？B：年产五万辆。 4.Theme 主题 A: What is the design theme of this car? B: It is elegant, sporty, and high tech. A：这款车的设计主题是什么？B：是典雅、运动和高科技。 5.Targeted customer 目标用户 A: What is the targeted customer for this model?B: We are targeting young buyers in their thirties. A：这款车型的目标用户是哪些人呢？B：我们的目标消费者是三十几岁的年轻人。 公共关系——保修问题解释 1.Cause of the warranty problem 保修问题的原因 A: What is the root cause of the warranty problem?B: It was a faulty wire harness. We will fix it for free. A：这次保修问题的根源在哪里？B：是一个线束有问题，我们会免费修好。 2.Compensation to customers 对客户的补偿 A: Is there any compensation to customers?B: Just free repair for the problem. A：对客户有什么补偿吗？B：只提供对此故障的免费维修。 3.Recall 召回A: The recall can hurt a company very much.B: That is why the development engineers need to be very careful. A：召回对一个公司的伤害会很大。B：这就是为什么开发工程师一定要非常小心。 4.Tire replacement 更换轮胎 A: Have you had the tire replacement?B: I did. Its still under warranty. I paid half of the costs. A：你换轮胎了吗？B：换了，还在保修期内，所以我承担一半的费用。 5.Warranty scope 保修范围 A: What is your warranty scope for this car model?B: We only have warranty on power train. A：这种车型的保修范围是怎样的？B：我们只对传动系统保修。 1