务交流(一)-书面交流文书格式.pptVIP

Body -the main text 信函正文 空两行 Yours sincerely –Complimentary close结尾客套语 空四-五行（签名） SHIRLY TAYLOR (发件人姓名) Training Specialist –发件人头衔或部门 空两行 Enc – Enclosure附件 空一行 Copies -如有副本抄送他人，要标注（如抄送者不止一人，则按姓氏字母排序） * * 1. Letterhead 2. Reference Number 3. Inside Address 4. Subject Line 5. Salutation 6. Opening Sentence 7. Body (Main Text) * Continuation Pages Information on the continuation pages: page number 页码 Reference 档号 date 日期 name of addressee 收件人姓名 Rules for the continuation pages: There should be at least 3 to 4 lines break between the addressee’ name and the main text At least 3 to 4 lines of main text on the new page New page and new paragraph * * Task1.2 Describe the layout of a formal business letter to your partner. * Parts of A Business Letter Reference 档号 CY/SX CY/sx Date 日期 日/月/年 或 月/日/年 Inside address 信内地址(指收件人地址) Salutation称呼语 Heading 标题 Body 正文 Complimentary close 信尾客套语 Signature 签名 Name of sender and designation 发件人姓名与头衔 Enclosures 附件 Copies副本 * Practice: Link the definitions 1-7 with the parts of a business letter a-g. A. body B. complimentary close C. inside address D. letterhead E. salutation F. signature block G. subject line 1. A company’s name, address etc. printed at the top of a letter. 2. information on what the letter is about. 3. The addressee’s full address. 4. The polite expression that finishes a business letter. 5. The text of a business letter. 6. The polite expression that begins a business letter. 7. The writer’s company, signature, name and position at the end of a business letter. * Practice: Link the definitions 1-7 with the parts of a business letter a-g. 1. D 2. G 3. C 4. B 5. A 6. E 7. F * Memos 备忘录 Purpose: Providing information Asking for information Notifying others the decision has been made Asking others to take an action or make a decision * Memos Format MEMORANDUM –强调“备忘录”一词 To - 添加收件人的姓名头衔 From - 添加发件人姓名头衔 Ref - 档号 Date – 签发日期 Heading – 不需要称呼语, 用标题说明主题,大