Chapter 14 Human Factors faa.gov（人类因素faa.gov第14章）.pdf

Chapter 14 Human Factors Introduction Why are human conditions, such as fatigue, complacency, and stress, so important in aviation maintenance? These conditions, along with many others, are called human factors. Human factors directly cause or contribute to many aviation accidents. It is universally agreed that 80 percent of maintenance errors involve human factors. If they are not detected, they can cause events, worker injuries, wasted time, and even accidents. [Figure 14-1] 14-1 maintenance errors are parts installed incorrectly, missing Human Factors Human Factors parts, and necessary checks not being performed. In Mental Mental State comparison to many other threats to aviation safety, the State Emotional mistakes of an aviation maintenance technician (AMT) can be Emotional StateState more difficult to detect. Often times, these mistakes are present but not visible and have the potential to remain latent, affecting the safe operation of aircraft for longer periods of time. HumanHuman AMTs are confronted with a set of human factors unique Capabilities Capabilities with