公共管理核心与前言2（The core of the public management and 2）.doc

公共管理核心与前言2（The core of the public management and 2） Detailed manuscript Course introduction, teacher introduction, detailed manuscript, self test exercise Two, site: to improve the daily operation and management level In the case of the United States, we have just learned how to use three circles of tools to improve the scientificalness and rationality of decision-making. With the right strategy and decision-making, the next step is to make and implement the established strategic decisions through high-level operational management. Operations management is a site, itself is extremely important. We often say that leading cadres to work, but also the director general, good, do nothing, the bottom line is not an accident. In this case, you can reflect the personal management ability. In this section, the focus is on how to improve the efficiency of the organization, as well as the corresponding speed. 1. Operation management of public organizations Objectives of operations management in public organizations There are four objectives, referred to as three highs and one low - high quality, high efficiency, high effect, low cost, how to reduce administrative costs. What is the relationship between the four goals? Is a positive correlation between each other? Or is there a negative correlation between each other and interference? Are there any conflicts between them? Yes。 What is the contradiction between quality and what? Quality and cost are contradictory, cheap is no good. Is there a contradiction between quality and efficiency? Yes, take it slowly. What is the contradiction between the speed of a unit and the higher requirements for personnel quality and equipment? There is a contradiction between cost and cost. There is a complex relationship between the four. Is the contradiction between them inevitable? Is it necessary to improve the quality of the work of the unit, it will certainly reduce work efficiency, will increase administrative costs? No A real master can un