急诊科护理安全隐患防范措施和效果研究.docVIP

急诊科护理安全隐患防范措施和效果研究[摘要] 目的 探讨急诊科潜在的护理安全问题的防范措施，并提出相应的整改措施，分析其临床效果。 方法 选择100例患者为干预前组，并与干预后的100例患者进行比较，观察护理干预前后护理人员理论知识和操作能力的得分情况，并统计护理干预前后医疗事故、医疗纠纷和护理投诉的发生率。 结果 护理干预后护理人员理论知识得分和操作能力得分均显著高于护理干预前（P 0.05），护理干预后医疗事故、医疗纠纷、护理投诉发生率均显著低于干预前（P 0.05）。 结论 针对急诊科常见的护理安全事件，在强化安全教育，增强法律意识的基础上，提高业务能力，落实责任制度，增进护患沟通是提高急诊科护理质量，减少安全隐患的重要措施，值得我们重视。 [关键词] 急诊；护理安全隐患；防范措施；效果 [中图分类号] R47 [文献标识码] A [文章编号] 1674—4721（2012）09（c）—0131—02 Effect analysis of emergency nursing safety prevention measures FAN Jianping Emergency Department in Zengcheng People’’s Hospital with Affiliated Boji Hospital of Zhongshan University， Zengcheng 511300， China [Abstract] Objective To explore the clinical effect of emergency nursing safety prevention measures and puts forward the corresponding rectification measures. Methods Before intervention was 100 cases and the intervention group with 100 cases， and compared before and after the intervention of nursing staff， nursing theoretical knowledge and operating ability scores， statisticed the nursing intervention of medical malpractice， medical dispute and nursing complaint rate. Results After nursing intervention， nursing intervention nursing theory knowledge score and operation ability score were significantly higher than before （P 0.05）， after nursing intervention， medical malpractice， medical dispute， the incidence of nursing complaints were significantly lower than before （P 0.05）. Conclusion According to the emergency department of nursing safety events， strengthen safety education and law basis can improve the operational capacity， implement of the responsibility system， improve the nurse—patient communication， quality of care， so it can reduce the potential safety hazard， we think that it is worthy of our attention. [Key words] Emergency department； Nursing safety； Preventive measures； Effect 护理安全是患者的基本需要，是医院生存的根本，在临床护理工作中，护理人员要不断加强学习，时刻保持警惕性，防范于未然，以高标准的护理服务质量为病员服务，确保护理安全[1]。本研究主要探讨急诊科潜在的护理安全问题的防范措施，并提出相应的整改措施，以更好地减少医疗事故和纠纷的发生，减少护理投诉率，现报道如下：