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酒店大堂副理工作总结(Summary of the work of the assistant manager of the hotel lobby)
酒店大堂副理工作总结(Summary of the work of the assistant manager of the hotel lobby)
In 2007, the hotel was designated as quality, efficiency year. Last year, the hotel in the center of the hotel and the leadership team under the leadership of the management work as the center, system, service, responsibility and benefit and efficiency as the goal, focus on the early development of the three major objectives, to do the work of four as the main line, the orderly development of. Now summarized as follows:
I. Political Studies
The hotel staff carefully organized learning autonomous region, bureau of important conference, higher Party committees in accordance with the notice to strengthen the transformation of staff style, work efficiency construction scheme and notice on the theory of learning requirements, earnestly study the Party s Congress report, based on the combination of hotel work, service for development, in order to fully implement the construction of Scientific Outlook on Development. The southern harmony as the core, adhere to five, every Monday afternoon meeting time political learning and service learning, and timely understanding of the ideological trends of the workers, the workers do ideological guidance work, and achieved remarkable results, the ideological consciousness and political quality has been further improved.
Two or three major work objectives
At the beginning of the year, the management, service, quality management and management were listed as the three major objectives of the year. Over the past year, through efforts, in all aspects have achieved certain results.
(1) management objectives;
1, meticulous management objectives put forward, so that all the hotel management staff set up world affairs, must do in fine good management concept. In the work, pay more attention to the subtle, education management guidance on the fine, the fine service; avoid the re arrangement, light check, do brains, eyes, hands, legs frequently; pay attention to observa
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