酒店制度表格全集-现代酒店质量管理体系的建立（Complete hotel system form - establishment of Moderno Hotel quality management system）.docVIP

酒店制度表格全集-现代酒店质量管理体系的建立（Complete hotel system form - establishment of Moderno Hotel quality management system） The establishment of.Txt system table: the Moderno Hotel hotel quality management system to stay there! I flew past! The rain fine woman you slowly sweep houses I for you to sweep the world you heard my marriage is now very cheap, 9 dollars to fix the Civil Affairs Bureau, I ask you, you idiot. This happen to stand behind me! Walk with me one day your name will appear in my account book. The establishment of quality management system of Moderno Hotel The hotel quality management system (SQAS) Hotel Sunbursts Quality Assurance System Preface Service quality is the lifeline of hotel management. To strengthen quality management, quality service, is the hotel building core competitiveness, strategic task to make the hotel in an invincible position. Because of the market competition upgrade and service object is becoming more and more mature, we have entered the era of enterprise brand and customer choice. In order to gain a firm foothold in the fierce market competition and development, we must firmly establish the quality of survival, reputation and quality to the quality of the market, quality win benefit, service quality is the quality of life of the enterprise concept. So, we are planning a comprehensive quality management of the hotel, to the quality of a sound quality management system and perfect the guarantee system and the quality control method of various ways to ensure the effectiveness of the hotel product quality. Let us work together to focus on hotel service quality, high-quality service and create excellent enterprise benefit. 1, the quality of the target system 1.1 the hotel product quality points Service quality is evaluated by the guests, the hotel guests should become the center of attention; To meet the needs of guests, the first to discover and understand the needs of guests; Guests have a common demand side, the standard service can make t