analysis- common mistakes crm electricity supplier inventory and structural model（分析-常见错误crm电力供应商库存和结构模型）.docVIP

Analysis: Common Mistakes CRM electricity supplier inventory and structural model Research papers Download news: many of my friends would have some difficulty understanding ecommerce CRM. Analyze the causes found root knot lies, one of which is preconceived emotional understanding, and the second is to read fast-food style of thinking. Preconceived emotional understanding makes the mind of the ‘narrow CRM’ concept lingering, Fast type reading always force yourself to make the reader quickly get from that ‘useful’ things, this habit of reading is essentially a thinking disorder. CRM is a customer-oriented operations strategy, not a software system, nor is it some clever tricks and wicked craft operations management. To make their operations to take care of customers by maximizing the benefits obtained, it must be tolerant, to a solid strength training, but also constantly learning thinking and practice in constant trial and error accumulation. Misunderstanding Recently with many customers and friends of communication, some of these friends to do full-time in Taobao Shop C, and some have been operating its own brand in the electrical business mall. Misunderstanding found a lot of friends, sorting through sort of communication we often mention some of the misunderstanding, but not too much just ten, tentatively called e-CRM Ten Mistakes. Marketing is CRM Client model is CRM Micro-channel is CRM Messages (SMS) is a CRM Sales management is CRM New clients can not use CRM Electricity suppliers are not suitable for traditional CRM CRM must be used to make money is to train the same artifact CRM is CRM Commissioner thing CRM must have a landing system It is obvious that the vast majority of friends still concentrated in the tip of the iceberg understanding, even an inch below the surface and can not mesh. In fact, in addition to these basic errors, found that there is a greater understanding of problems. For example, some p