职业高中英语第三册教案Unit 393011422.doc

Unit 3 May I Help You? Goals: Ss should be able to know customers’ needs by asking questions. Ss should be able to understand the important role of a server. Ss should be able to use up-selling techniques. Period1-2 Words ,Warm-up, part A of Listening and Speaking Teaching contents: Warm-up, part A of Listening and Speaking. Teaching aims and demands: The Ss should be able to ask questions to know customers’ needs Catch the main idea of the materials of listening and speaking and complete the tasks. Teaching key and difficult points: Understand the request of each customer and be able to ask for information from each guest. Teaching methods: Listening and exercising. Teaching procedures: Step one: Lead-in: In service industries, we should be able to use various techniques to serve the customers. Step two: Learn the words and expressions of this part. Ask the Ss to read the new words and expressions by themselves according to the given phonetic symbols. Then ask some Ss to read the new words before class and let some other Ss correct the wrong ones if there any and they can. And at last lead all the Ss to read all the new words after the teacher until they all can read them . Some explanations: 1. check in 登记签到 (opposite): check out 结账离开 2. reservation n. 预定，保留 reserve v. 预定，保留，保存， 储备 3. fill v. 填写 fill out/fill in 4. form n. 表格， 形式 take the form of /take a form 以。。。。。。形式存在 v. 形成，构成 5.assistance n. 帮助 assist v. 援助，帮助； assistant n. 助手 6.manage v. 能解决（问题），能应付（困难局面） manage to do 设法做成某事 try to do 尽力做某事（但不表示已经做成功） be vital to sb.\sth. be important to sb./sth. 对、、、、、、很重要 avoid sth.\doing sth. 避免做什么 Then the Ss read the new words together again to make sure all of them can read all the new words. Step three： Warm-up: Activity 1. Some people are talking about the service they’ve received. Have they received good or bad service? Write G for good or B for bad in the blanks. B The waiter was talking on the phone while taking my or