ISO9000-制造业.pdfVIP

Cracking the Case of ISO 9001:2000 for Manufacturing Also available from ASQ Quality Press: ISO 9001:2000 Explained, Second Edition Charles A. Cianfrani, Joseph J. Tsiakals, and John E. (Jack) West The ASQ ISO 9000:2000 Handbook Charles A. Cianfrani, Joseph J. Tsiakals, and John E. (Jack) West, editors Cracking the Case of ISO 9001:2000 for Service Charles A. Cianfrani and John E. (Jack) West ISO 9001:2000—An Audio Workshop and Master Slide Set, Second Edition Charles A. Cianfrani and John E. (Jack) West Quality Audits for ISO 9001:2000: Making Compliance Value-Added Timothy O’Hanlon ISO Lesson Guide 2000: Pocket Guide to Q9001:2000, Second Edition Dennis Arter and J. P. Russell ISO 9000:2000 for Small and Medium Businesses Herb Monnich The Practical Guide to People-Friendly Documentation Adrienne Escoe The Certified Quality Manager Handbook, Second Edition Duke Okes and Russell T. Westcott, editors ISO 9000:2000 Quick Reference Jeanne Ketola and Kathy Roberts ANSI/ISO/ASQ Q9000:2000 Series Quality Standards To request a complimentary catalog of ASQ Quality Press publications, call 800-248-1946, or visit our Web site at . Cracking the Case of ISO 9001:2000 for Manufacturing Charles A. Cianfrani and John E. (Jack) West ASQ Quality Press Milwaukee, Wisconsin Cracking the Case of ISO 9001:2000 for Manufacturing Charles A. Cianfrani and John E. (Jack) West Library of Congress Cataloging-in-Publication Data Cianfrani, Charles A. Cracking the case of ISO 9001:2000 for manufacturing / Charles A. Cianfrani and John E. (Jack) West. p. cm. Includes bibliographical references and index. ISBN 0-87389-553-3 1. Quality control—Standards. 2. ISO 9001 Standard. I. West, Jack, 1944– II. Title. TS156 .C72 2002 658.562—dc21 2002009117 © 2003 by AS