effective e-Mail Writing如何有效的写好电子邮件.ppt

One common pet peeve of e-mail is Reply/FW/CC to “ALL” or the whole distribution. Send messages to everyone who needs to know, not to everyone you know! Guidelines for using CC and BCC: Use the CC field for the addresses of those people who are not the main recipients of the message but who need to be kept informed. Use the BCC field for sending a blind copy, i.e. without the other recipients knowing about it. Both these features should be used sensibly. Example: Hello Team, We will have a BB meeting this Friday. Date: June 1, Friday Time: 10:00 am -12:00 noon Place: HW 3rd Floor Conference Room Agenda: 1. GE new six sigma standards briefing and updates (30 minutes) 2. BB project updates - 10 minutes/project. Please be prepared for this! ( 1.5 hours) Never be rushed into responding to an important e-mail Remember our guidelines: ABC KISS CLEAR SMART This training will aim to : Establishing the DO‘s and DON’Ts Basic rules of composing messages Techniques tools for self check Safety and privacy When e-mail is used effectively it can be very powerful indeed. However, when it is used ineffectively it can be costly, annoying and damaging. Effective Business e-Mail Writing 如何有效的写好电子邮件 Introduction介绍 Not Just A Technology Change 不仅仅是一个技术的变革 A New Way Of Communicating and Sharing Information 全新的沟通和信息共享的方法 Yesterday…昨天 Today…今天 Introduction Over 60 Million People Can be Reached Through Email. Its Usage is Doubling Every Year! 电子邮件可以联系六千多万人。每年的使用量都在翻番 Introduction介绍 Email is a Powerful Communication Tool电子邮件是一个强大的沟通工具 Advantages of email 优点 It is Faster, within minutes 快 It is more Conversational, less formal and more chatty in style 像平时对话 It is easier to Reference, easily to forward, reply and save 容易备案 Purpose使用目的 Clearly Defined Purpose明确的目的 Columnists write to entertain 专栏作家 用来写娱乐新闻 Biographers write to portray life传记作者用来写传记 Novelists write to tell a story 小说家用来写小说 Politicians write to win votes 政治家用来写竞选纲领赢得选票 Business writer