个性化护理在心内科优质护理服务中的应用.docVIP

精品论文 参考文献 个性化护理在心内科优质护理服务中的应用 付丽娜 　　中国人民解放军总医院 北京 100853 　　【摘 要】目的：探究个性化护理在心内科优质护理服务中的应用。方法：选取2013年2月-2015年2月在我院治疗的心血管疾病患者120例，随机将其分为观察组和对照组，各60例，其中对照组采用常规的护理方式，观察组在此基础上实施个性化护理干预，观察并比较两组患者在住院后患者的满意度。结果：观察组的总满意度为为98.33%，对照组的总满意度为81.67%，观察组的总满意度显著高于对照组，两组比较差异有统计学意义（Plt;0.05）。结论：个性护理干预能有效的提高心内科患者及其家属对护理工作的满意度，改善心血管疾病患者焦虑、抑郁心理，提高患者的生活质量，提升患者满意度，建立和谐的护患关系，值得临床推广。 　　【关键词】个性化护理；心内科；护理服务；满意度 　　【中图分类号】R473.5 【文献标识码】A 【文章编号】1764-8999（2015）7-0456-02 　　【Abstract】Objective:To explore the personalized nursing in cardiology,the application of the quality of nursing service.Methods:select in February 2013 - February 2015 in our hospital treatment of 120 patients with cardiovascular disease, its randomly divided into observation group and control group, 60 cases, including the control group using conventional care,observation group on the basis of the implementation of personalized nursing intervention,to observe and compare the two groups of patients in hospitalization after the patients satisfaction.Results: the total satisfaction of observation group was 98.33%,the total satisfaction of 81.67% in the control group,the observation group is significantly higher than the control group,the total satisfaction is similar between the two groups was statistically significant(Plt;0.05).Conclusion:nursing intervention can effectively improve the personality heart patients and their families with the nursing job satisfaction,improve cardiovascular disease in patients with anxiety,depression, mental state,improve the quality of life of patients,improve patient satisfaction, to establish a harmonious relationship between nurses and patients,worth clinical promotion. 　　【key words】The personalized nursing；Heart medicine；Nursing service；satisfaction 　 心血管疾病是很常见的一种疾病，临床上发病率较高的严重疾病，该病在临床上发病率较高，且发病人群常为老年患者、危重患者，病情较为严重，急救患者多，病种较为复杂，该病很大程度影响老年人的生活质量和健康。由于老年期对疾病的抵抗力较弱，很容易受到各种致病因素的侵害。随着人们生活工作节奏加快，精神压力也越来越大，由于精神抑郁导致的心血管疾病也逐渐增多，所以医院应该加大对心内科的护理。优质护理是一种个性化的的护理模式，以“关爱生命，关爱患者”为主题，注重给予患者人性化的体贴关怀和