急诊科护理管理中应用“五常法”的效果观察.docVIP

精品论文 参考文献 急诊科护理管理中应用“五常法”的效果观察 江苏省泰兴市第三人民医院 江苏泰兴 225400 【摘要】目的 观察急诊科护理管理工作中应用“五常法”的管理效果。方法 选择泰兴市第三人民医院急诊科护理管理工作为研究对象，自2014年2月至2015年1月实施“五常法”作为急诊科护理管理工作中主要手段作为观察组，与自2013年2月至2014年1月的急诊科护理管理工作为对照组相比较，观察和比较“五常法”实施前与实施后的急救物品完好率、护理差错事故发生率以及患者满意度情况。结果 观察组急救物品完好率显著高于对照组，观察组护理差错事故发生率显著低于对照组，观察组患者满意度明显高于对照组，差异均有统计学意义（P＜0.05）。结论 在急诊科护理管理工作中实施“五常法”，能够有效保证护理工作的质量，降低护理差错事故发生率，极大地提高了患者的满意度，值得推广应用。 【关键词】 “五常法”；急诊科护理；效果 【Abstract】 Objective To observe the effect of application of 5S in nursing management in emergency department.Methods Choice the third peoples hospital emergency department nursing management in Taixing City， as the research object，since January February 2014 to 2015 implementation of 5S as the main technology in the nursing management in emergency department as the observation group，and since January February 2013 to 2014，the emergency department nursing management for control group compared，observation and comparison 5S implementation before and after the implementation of the first aid equipment intact rate，nursing mistakes and accidents occurrence rate and degree of satisfaction.Results Observation group emergency goods intact rate was significantly higher than that of the control group，the observation group of nursing mistakes and accidents was significantly lower than that of the control group，patients in the observation group satisfaction was significantly higher than that of the control group，the differences were statistically significant（P lt; 0.05）.Conclusion In the emergency department nursing management implement 5S，can effectively guarantee the quality of nursing work，to reduce the incidence of nursing mistakes and accidents，greatly improving the satisfaction of patients，it is worth popularization and application. 【Key words】5S；Emergency nursing；Effect； 【中图分类号】R47【文献标识码】A【文章编号】2096-0867（2016）-12-033-02 急诊科室是每个医院治疗和护理的最前线，也代表着医院的窗口形象，科室中的患者多具有病情危急、病势多变等特点，因此急诊科中护理人员的工作压力和强度都很大，护理差错和护患纠纷的发生率也较高[1]。泰兴市第三人民医院急诊科护理组根据本院情况对急诊科的护理人员实施了“五常法”管理