[管理学]翻译Topic7领导和信任.pptVIP

Prentice Hall, 2001 Chapter 11 领导与信任 章节位置 Chapter Guide 领导概述 领导理论 特质理论 行为理论 权变理论 团队和团队领导人 团队的概念 团队的发展 有效的团队领导 领导的其他问题 领导的最新观点 文化与领导 信任与领导 领导者与领导 Tannenbaum and Shmidt’s 连续的领导者的行为 管理方格 费德勒的最难共事者问卷 领导者参与模型应急变量的重新修订 领导风格的决策树 赫塞和布兰查德的情境领导理论 定义工作团队 工作团队的类型 质量研讨小组 由8-10人组成 定期召开会议，讨论质量问题 承担解决质量问题的责任 通常没有权利 团队的声望 团队发展的阶段 领袖魅力型领导 什么是信任？ 信任的五个维度 诚信 胜任力 始终如一 忠诚 公开 章节小结 领导者的含义 领导者 vs. 管理者 领导特质理论 费德勒的权变模型 路径-目标领导理论 章节小结 情境领导 领袖魅力型领导的素质 愿景规划性领导的技能 有效的团队领导者的作用 信任的五个维度 领袖魅力型领导如何影响他们的追随者 他们对下属清晰生动地阐明吸引人的愿景; 他们设立高绩效的期望并对下属达成的能力有信心; 他们传达出一套新的价值观并 树立榜样让下属模仿; 他们通过自我牺牲来表现信念和勇气。 基于威慑 基于知识 基于辨别 信任的三种类型 Issues and concerns: Trust and leadership 建立信任 工作透明化 公正 分享情感 说真话 始终如一 兑现承诺 保持自信 展现实力 Management skills: Building trust The search for characteristics that would differentiate leaders from nonleaders occupied the early psychologists who studied leadership. But research efforts at isolating these traits were not successful. However, attempts to identify traits consistently associated with leadership have been more successful. A recent summary (1991) shows 6 major traits associated with leadership: Drive and ambition Desire to lead and influence others Honesty and integrity Self-confidence Intelligence In-depth technical knowledge related to their responsibilities Using traits alone to identify leaders will not be sufficient, however, because this method ignores situational factors. While possession of the appropriate traits makes it more likely that an individual will be an effective leader, he or she still has to take the right actions. And what is right in one situation may not be right in another. The most comprehensive of the behavioral theories resulted from research that began at Ohio State in 1940. These researchers sought to identify independent dimensions of leader behavior and discovered that two categories (initiating structure and consideration) accounted for most of the behavior of leaders. Initiating structure includes behavior that attempts to organize work, goals, an