商务礼仪实务英语Module_2_Project_4._Country_Business_Etiquette_and_Custom_国别礼俗教材教学课件.pptVIP

商务礼仪实务英语Practice of Business Etiquette in English;;;Task Four African Countries (Egypt, South Africa);Task One Asian Countries (Japan, Republic of Korea, India);韩国地图;印度地图;1. 日本商务礼仪;Business Negotiation ●?The Japanese are non-confrontational. ●?They have a difficult time saying “no”, so you must be vigilant at observing their non-verbal communication. ●?It is best to phrase questions so that they can answer yes. For example, do you disagree with this? Group decision-making and consensus are important. ●?Written contracts are required. ●?The Japanese often remain silent for long periods of time. Be patient and try to work out if your Japanese colleagues have understood what was said. ●?Japanese prefer broad agreements and mutual understanding so that when problems arise they can be handled flexibly. ●?Using a Japanese lawyer is seen as a gesture of goodwill. Note that Japanese lawyers are quite different from Western lawyers as they are much more functionary. ●?Never lose your temper or raise your voice during negotiations. ●?Some Japanese close their eyes when they want to listen intently. ●?The Japanese seldom grant concession. They expect both parties to come to the table with their best offer. ●?The Japanese do not see contracts as final agreements so they can be renegotiated. ;Dress Etiquette ●?Business attire is conservative. ●?Men should wear dark-coloured, conservative business suits. ●?Women should dress conservatively. Business Cards ●?Business cards are exchanged constantly and with great ceremony. ●?Invest in quality cards. ●?Always keep your business cards in pristine condition. ●?Treat the business card you receive as you would the person. ●?You may be given a business card that is only in Japanese. ●?It is wise to have one side of your business card translated into Japanese. ●?Give your business card with the Japanese side facing the recipient. ●?Make sure your business card includes your title, so your Japanese colleagues know your status within you