Trends of Government Reform(2005年公共管理国际会议论文).doc

Trends of Government Reform Pauline Lai Pou San* Macao SAR Finance Services Bureau, Macao, P.R. China Abstract Private sectors implemented new mechanisms and systems into the company and even re-engineering the management of the organizations in order to satisfy the needs of customers, so as to enhance the efficiency and the service attitudes of the staff. Likewise, the public sectors implemented the successful management skills from private sectors into the government to reduce the un-satisfaction from citizens and to adapt the requirements of the societies and the economics. By doing so, it can simultaneously raise the efficiency and the competition capacity of the civil servants as well as to improve the service attitude to the citizens. This paper will briefly introduce the different stages of reform of British government, US government and China government. From these reform trends will conclude to a RESPECT government model that is formed by the first letter of the name of seven reform styles of which this paper will also introduce. The ultimate part of this paper will discuss about some further reform measurements. Key words New public management, Privatize state-owned enterprises, Reinventing government, Cost-effectiveness government model, Respect government model, Performance- related paid system 1 Introduction Private sectors introduced new mechanisms and systems to improve the management of the business in order to satisfy the needs of customers as well as to raise the efficiency of the staff and their attitudes towards customers. Likewise, the low efficiency of the public sectors and the unqualified service attitudes from civil servants cause the citizens the requirement of change from government. Thus, for meeting the needs of citizens, the public sectors introduced the successful management skills from private sectors into the government. This kind of changes started during 80’s by most of the countries. Besides the purpose of satisfying the