Measuring Organizational Performance in Strategic Human Resource Management：Problems and Prospects.doc

Measuring Organizational Performance in Strategic Human Resource Management：Problems and Prospects CAHRS / Cornell University187 Ives HallIthaca, NY 14853-3901 USATel. 607 255-9358.ilr.cornell.edu/CAHRS/WORKING PAPER SERIESMeasuring Organizational Performance inStrategic Human Resource Management:Problems and ProspectsEdward W. RogersPatrick M. WrightWorking Paper 9 8 – 0 9Advancing the World of Work Measuring Organizational Performance WP 98-09Measuring Organizational Performance inStrategic Human Resource Management:Problems and ProspectsEdward W. RogersandPatrick M. WrightDepartment of Human Resource StudiesSchool of Industrial and Labor RelationsCornell University393 Ives HallIthaca, NY 14853-3901Working Paper 98-09//.ilr.cornell.edu/cahrsThis paper has not undergone formal review or approval of the faculty of the ILR school. It isintended to make results of the Center research available to others interested in preliminaryform to encourage discussion and suggestions.Page 1 Measuring Organizational PerformanceWP 98-09 ABSTRACTA major challenge for Strategic Human Resource Management research in the nextdecade will be to establish a clear, coherent and consistent construct for organizationalperformance. This paper describes the variety of measures used in current empirical researchlinking human resource management and organizational performance. Implications for futureresearch are discussed amidst the challenges of construct definition, divergent stakeholdercriteria and the temporal dynamics of performance. The concept of performance informationmarkets that addresses these challenges is proposed as a framework for the application ofmulti-dimensional weighted performance measurement systems.Page 2 Measuring Organizational PerformanceWP 98-09Measuring Organizational Performance inStrategic Human Resource Management:Problems and Prospects;What are