《餐饮服务英语》Module 2. Greeting and Seating Guests.ppt

Module 2.Greeting and Seating Guests Module 1. 1 Teaching Objectives Task 1 Seating a Walk-in Guest Task 2 Seating for Dinner Task 3 Receiving the Diner Task4 Leading in the Guest Task5 We will take this one at present Task6 We have a reservation Task7 Chinese Breakfast Task8 Three Roll-Playing F B Situational Expressions Greeting Guests - Good morning, sir. Welcome to ×× Food Center. Have you made a reservation? - Good evening, sir. Have you had a reservation? - Hello, ×× Food Center at your service. - Here’s reception. What can I do for you? - How many people in all, Please? Confirm Prior Reservation -Have you got a reservation, sir? -Have you reserved the table, sir? -Do you have a reservation? -Did you book a table? Seating Guests - Would you like to come this way? - Please step this way. - Would you please follow me, sir. - Will this table be all right? - Would you like to take this table? - We have table No.8 in a quiet corner. Would you take that one? - We’ll have a window table for you. F B Situational Expressions - Do you mind taking a table near the entrance, sir? - Ah, Mr. Smith, We are expecting you. I’ll show you to your table. -There are two of us. -Three for dinner. / Three, please. -A nonsmoking table for four, please. -Mr. Brown, party of four? Please follow me. -Right this way, please. -Table or booth? -Is this table ok? -Would you like to sit inside or outside? -Go ahead and sit anywhere you like. -I’m sorry. That table is reserved. -Can we have a table by the window, please? -Is it ok if we sit in the booth? -Could we sit over here instead? -Could we sit outside on the patio? -We’d rather not sit next to the kitchen. -Do you have a table that’s not so close to the smoking section? -My name is John and I’ll be your server tonight. -Can I get you something from the bar while you’re deciding? -Would anyone like something to drink? Coffee? A cocktail? F B Situational Expressions Have Guests Wait - Would you mind waiting f