《餐饮服务英语》Module 4.Service of Hors-D’oeuvres.ppt

Module 4.Service of Hors-D’oeuvres Module 1. 1 Teaching Objectives Task 1 Ordering Hors-D’oeuvres Task 2 Helping to order Hors-D’oeuvres Task 3 two Roll-Playing F B Situational Expressions-------- Presenting the Menu - Here is your menu, Madam/Sir. - Would you like something to drink first? We have very nice…. Madam/Sir. - Shall I bring you the wine list? - May I suggest you to try our ….? Taking an order - Are you ready to order now? - What would you like for starters/appetizers? - May I take your order now, Sir/Madam? - What would you like to have today? May I suggest you our….? Serving the food - Please enjoy your dinner. - Please enjoy your lunch. - Please enjoy your breakfast. - Please enjoy your meal. F B Situational Expressions-------- While guests are eating their food - Are you enjoying your dinner? - Are you enjoying your lunch? - Are you enjoying your breakfast? - Are you enjoying your meal? - How do you like your meal? - Would you like another drink? - Would you like some more wine? Hors-D’oeuvres -Can I get you something to start with? -Can I start you off with an appetizer? -Would you like a salad or some soup to start with? -The cheese fingers are really, really good. -Would you care for an appetizer this evening? -I’m sorry. We’re out of nachos. -I’m going to start with the shrimp cocktail. -We’re going to share an order of buffalo wings. -We’ll have the crab cakes to start. -How big is the stuffed mushroom platter? -Do you have some kind of sampler plate? F B Tasks of Practice ----- Sample of Task 1 Ordering Hors-D’oeuvres (4 groups of people would be invited to the front and perform. Here is the sample.) Waiter: Are you ready to order, Madam? Guest: Yes, I am. Waiter: Would you like to start with an hors-d’oeuvres? Guest: Yes, I’d like a smoked beef. Waiter: And to drink? Guest: A bottle of Heineken beer. Waiter: Is that all for now, Madam? Guest: Yes, thank you. F B Tasks of Practice ----- Sample of Task 2 Order