- 1、本文档共64页,可阅读全部内容。
- 2、原创力文档(book118)网站文档一经付费(服务费),不意味着购买了该文档的版权,仅供个人/单位学习、研究之用,不得用于商业用途,未经授权,严禁复制、发行、汇编、翻译或者网络传播等,侵权必究。
- 3、本站所有内容均由合作方或网友上传,本站不对文档的完整性、权威性及其观点立场正确性做任何保证或承诺!文档内容仅供研究参考,付费前请自行鉴别。如您付费,意味着您自己接受本站规则且自行承担风险,本站不退款、不进行额外附加服务;查看《如何避免下载的几个坑》。如果您已付费下载过本站文档,您可以点击 这里二次下载。
- 4、如文档侵犯商业秘密、侵犯著作权、侵犯人身权等,请点击“版权申诉”(推荐),也可以打举报电话:400-050-0827(电话支持时间:9:00-18:30)。
查看更多
b1u7 (20页版式有误)
Whatever their origin or motivation, smiles have a powerful effect on us humans. For example, though courtroom judges are equally likely to find smilers and nonsmilers guilty, they give smilers lighter penalites8, a phenomenon called the “smile-leniency9 effect.” 4. Voices rise when speakers are angry. A rising voice is associated with a variety of emotions, including anger, but also nervousness, fear, excitement, hysteria10, and others. You must always consider the communicator and the context carefully. Experts warn that, unless you have a good understanding of someone’s basic communication patterns, you will have little hope in accurately deciphering11 the person’s less routine signals. 5. You can’t trust a fast-talking salesman. The belief that speed and deception go together is a widespread and enduring one. However, the most common vocal deception clues are pauses. If the pause occurs when someone is responding to a question, it may arouse suspicion. Speech errors may also be a deception clue. These include nonwords, such as “ah” and “uhh”; repetitions, such as “I, I, I mean I really ...”; and partial words, such as “I rea-really liked it.” 8. penalty n. 处罚;罚款9. leniency n. 宽厚行为10. hysteria n. 歇斯底里11. decipher vt. 解释 These vocal clues to deceit12 — speech errors and pauses — can occur for two related reasons. The liar may not have worked out his line ahead of time. If he did not expect to lie, or if he was prepared to lie, but didn’t anticipate13 a particular question, he may hesitate or make speech errors. But these can also occur when the line is well prepared. High detection apprehension may cause the prepared liar to stumble14 or forget his line. Most of the research into nonverbal communications shows that people are not very good at masking their feelings. Emotions do leak out regularly, in many ways. And the more information you can get about the clues you are trying to decode15, the more likely you will be to decode them correctly. 12. deceit
文档评论(0)