毕博CollaborationandKnowledgeManagementforProjects.pptVIP

Collaboration and Knowledge Management for Projects  Dr. Birte Schmitz Agenda Introduction Example: Swiss Life Systems to support KM for projects Why are KM and Collaboration important topics for projects? A huge amount of new knowledge is created in projects After having finished the project the knowledge generated in the project is not available to the organisation Projects are a relatively complex form of organisation: Project members come from different departments or do not belong to the organisation at all distributed, virtual teams Development of solutions under high time pressure Challenges and risks for projects The support of Collaboration and KM for projects Example: Swiss Life Swiss Life The company was founded in 1857 in Zürich. Today it is the oldest private life insurance company in Switzerland. Employees: about 3.000 in Switzerland; in total 12.000 im In- und Ausland Positon in the market: No. 1 in Switzerland und one of the leading insurance companies in Europe Product and service offerings: innovative life insurance products and services for all the personal injury insurances Turnover: 22,4 billion Swiss franc (2001) The Fast Close project Objectives Optimising the annual accounting Annual statement available one month after closing the financial year Introduction of quarterly reports International group-wide project More than 160 companies involved Duration of the project 2 years Complex and topics Ambitious timeframe Project requirements The project management, all project members and stakeholders must be provided with adequate project information on time Collaboration and communication in virtual teams must be enabled New project knowledge must be documented, structured and made available to all project members Knowledge sharing with experts must be supported Web-based Knowledge Platform based on the system Livelink The Project Cockpit provides the most important information at a glance The CC provides access to Q A Filteri