建设银行业务流程外包及对策分析-business process outsourcing of china construction bank and its countermeasures.docxVIP

AbstractIn the cost control and risk control under the premise is strengthening, banks will be part of the original by its handle affairs entrusted to the external third party Professional Company and service provider to complete, the auxiliary part of general business or service to outside agencies to do, in order to own ability to focus on core strategic link, not only can reduce costs, reduce transaction and operational risk, reduce the associated with the credit risk capital requirements, but also will be part of human resources from the daily maintenance free governance, ease the development of core business human resource demand.With the competition between the banks and the deepening of the complex, almost every bank in the re-examine and positioning of their competitive advantage, many banks in order to enhance the core competitiveness of banks have begun to practice of business process outsourcing.In recent years, the rapid development of global financial service outsourcing, outsourcing has become an important strategic choice of its core competitiveness of banks, service outsourcing, especially increasing banking service outsourcing scale, showing a great potential for development.Construction Bank is a leading position in the Chinese market of the state-owned commercial banks, commercial banks provided comprehensive products and service for customers, the main business areas including corporate banking, personal banking business and fund business and other products and services.Construction Bank in order to adapt to the trend of global economic development, combined with their own actual development, the bank business process outsourcing exploration, accumulated some experience in business process outsourcing management.Along with the construction bank operatingsystem reform and process of bank operation system reform, a large number of simple affairs to the provincial branch of background, in this process, the provincial branch of the operations s