管理学原理之Chapter 16资料.docVIP

Chapter 16 – Motivating Employees True/False A MANAGER’S DILEMMA 1. According to the company profile in “A Manager’s Dilemma,” the majority of employees at Grupo M consist of highly educated professionals who work from their homes? False (easy) 2. Based on the company profile in “A Manager’s Dilemma,” Grupo M has been profiled as a sweatshop where employees work long hours in dirty, dimly lit factories. False (easy) WHAT IS MOTIVATION? 3. Motivation is an internal state that makes certain outcomes appear attractive. True (easy) 4. The three key elements in the definition of motivation are effort, organizational goals, and needs. True (difficult) EARLY THEORIES OF MOTIVATION 5. Based on McClellands three-needs theory, high achievers perform best when the odds are against them. False (moderate) CONTEMPORARY THEORIES OF MOTIVATION 6. The best managers are high in the need for power and high in the need for affiliation. False (difficult) 7. People with a high need for affiliation prefer cooperative situations over competitive ones. True (moderate) 8. People will do better when they get feedback on how well theyre progressing toward their goals. True (easy) 9. Reinforcement theory is related to an individuals belief that she is capable of performing a task. False (moderate) 10. The key to reinforcement theory is that it ignores factors such as goals, expectations, and needs, and focuses solely on what happens to a person when he takes some action. True (difficult) 11. The lower a persons self-efficacy, the more confidence he has in his ability to succeed in a task. False (moderate) 12. Reinforcement theorists believe that behavior is a function of its consequences. True (easy) MANAGING YOUR CAREER 13. According to a recent survey, the primary reason employees stay with their jobs is because of flexible work hours. False (moderate) 14. Adding vertical depth to a job is called job enlargement. False (moderate) 15. Job design refers to the way