高校后勤员工流失问题研究——以c高校后勤为例-study on the turnover of university logistics staff - taking c university logistics as an example.docxVIP

高校后勤员工流失问题研究——以 C 高校后勤为例摘要随着经济社会的发展，我国企事业单位面临一个严峻形势，即员工流失。企 事业单位一方面面临招工难，另一方面又存在员工流失率居高不下的现实困境。 根据现代人力资源管理理论，一定范围内的员工流动是合理的，也是必要的，然 而一旦超过一定限度，对企事业单位造成的影响也是显而易见的。C 高校后勤作 为事业单位下面的一个组织机构，拥有大量聘用员工，近年来居高不下的员工离 职率让后勤管理人员十分头痛，成为 C 高校后勤亟待解决的重大问题。 论文采用案例分析的方法先对 C 高校后勤员工特点进行描述，而后统计分析 了员工流失现状，并采用问卷调查的方式，调查了解员工满意度，进而分析影响 员工流失的影响因素，从而有针对性地提出解决办法，以期能有效降低员工流失， 同时为相应的企事业单位提供借鉴。 论文以影响员工离职的社会因素、组织因素和个人因素进行分解，以调查问 卷的数据分析为基础，同时结合 C 高校后勤的实际情况，从选人、用人、育人、 留人，以及离职员工的关系管理等五个方面提出降低高离职率的措施。并以赫茨 伯格双因素理论进行分析，提出要重视保健因素，以防止员工离职，同时也不能 忽略让员工满意的激励因素，从而提高工作积极性。 关键词：高校后勤员工；员工流失；员工满意度 IAbstractWith the development of economic and social, chinese enterprises face a grim situation, namely staff turnover. On the one hand, Enterprises and institutions face recruitment difficulties; on the other hand, they have to face the dilemma, which is the high staff turnover rate. According to the theory of modern human resource management, employee turnover within a certain range is reasonable and necessary. But the impact on enterprises is obvious if it exceeds the certain limit. As an organization of institution with a large number of hired employees, one of the C university logistics managers s headaches is the high employee turnover rate in recent years. This phenomenon has become a significant problem which must be solved by C University Logistics.In this paper, the case study method was used to describe the characteristics of the C university logistics staff. Then it analyses the status of employee turnover. Also author /link?url=TwxEbH_kWfkoxNFxDUfgeeX3XkflITrB8e0K-I4YZOWU4zHgAhPTmUKlYgZGKpSe-VBUj7g-hvXEDLQ-CV51rTnPc0wJV9q1dfKB6kPhrSnWTR8uig214_5M74nX1rRFinvestigated the employee satisfaction by questionnaires and analyzed the factors which affect staff turnover. In order to reduce employee turnover effectively, author has targeted to propose solutions, while can be used to be a reference for relevant enterprises and institutions.The thesis used analysis data based on the questionnaire to decompose the so