国际旅游规划案例分析 02 The Role of Government.ppt

The Role of Government in Tourism Australian Foreign Affairs Consular Service Death: on average 2 Australians die every day overseas every year. Notification by consular posts around the world to Foreign Affairs in Canberra of incidents involving potential and actual deaths or risks (e.g. earthquakes, plane crashes, ferry sinkings, fires, and terrorist attacks). Canberra will notify NOK where possible. Manages a hotline service available 24 hours per day. TOURISM AS A SYSTEM The Role of Government in Tourism Australian Foreign Affairs Consular Service Mission Statement: Notification of at-risk situations Canberra received 35,000 calls in three weeks after the 11 September 2001 Twin Towers terrorist attack, and made 8,000 calls to notify NOK of casualties or re-assure relatives as news of Australian survivors came in. After the Bali bombings in 2002 it received more than 18,000 calls in three days, and a total of more than 55,000 within eight weeks. The Role of Government in Tourism Australian Foreign Affairs Consular Service Mission Statement: Notification of at-risk situations After the December 2005 Tsunami disaster, Foreign Affairs received more than 30,000 calls in three days, and a total of more than 120,000 within eight weeks. More than 2,500 Australian tourists perished in the disaster The Role of Government in Tourism Australian Foreign Affairs Consular Service : In addition to providing such assistance, consular posts have a major task to regularly advise Canberra of travelling conditions in the regions/country for which they hold responsibility. Based on risk assessment, DFAT regularly updates its “Traveller Warning Advice” . The Role of Government in Tourism Australian Foreign Affairs Consular Service : A check on 20 May 2007 revealed that Canberra’s list included 134 countries! Warnings range from advice of health risks in certain countries to avoiding parts of a country experiencing unrest to: “Only proceed if urgent