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KM MostCited 1 Artificial Intelligence Laboratory Eller 被引用最多的13公里的人工智能实验室的埃勒
Discussion ofKM Most-Cited 1-3 by Yan An Firm Resources and Sustained Competitive Advantage Formal Not rare Valuable Imitable Not a source of sustained competitive advantage informal Rare Valuable Not imitable Is a source of sustained competitive advantage What is formal and informal strategic planning? 5 Components of Formal Planning Process Setting of objectives Generating strategies Evaluating strategies Monitoring the process Commitment to the process Is Formal Strategic Planning Beneficial for Small Businesses? Researchers draw conflicting conclusions: Formal is beneficial Provides structure for decision making Create long-term view Formal is NO potential payoff Heady High-level Conceptual activity suited solely to large firms Informal Strategic Planning To exchange ideas on how to perform each member’s job better and more effectively Provide professional development training Refine day-to-day organizational operations Generate useful knowledge for decision making Derive sustained competitive advantages Information Processing Systems and Sustained Competitive Advantage How to let IS become a useful resource? Process quickly Share effectively Codification Personalization = Tacit Knowledge (What ‘s your strategy for managing knowledge? The Knowledge-Creating Company) Avoid eleven deadliest sins of knowledge management References Effects of formal strategic planniing on financial performance in small firms: a meta-analysis (1993) –by Sharader, Charles B. Formal and informal mandates—by the Sanford Consulting Group /about_strategic_plan_formal.asp High-level: reduce the focus on operational details Beneficial: small business that emplyed consultants to help with strategic planning performed better than firms that did not. Not Good: * The Knowledge-Creating Company Nonaka Focus only on the past and present, but not on the future. Have terabytes of information, but do not know how to use it * High-level: reduce the focus on operational details Ben
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