Maintenance and Cobfiguration Management维护和cobfiguration管理.pptVIP

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Maintenance and Cobfiguration Management维护和cobfiguration管理.ppt

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Maintenance and Cobfiguration Management维护和cobfiguration管理

Software Configuration Management CIS 375 Bruce R. Maxim UM-Dearborn Maintenance is Inevitable System requirements are likely to change while the system is being developed because their environment is changing Systems are tightly coupled to their environment When a system is installed it changes the environment and that can change the system requirements The delivered system may not meet its requirements Systems must be maintained to remain useful in their environment Types of Maintenance Corrective Maintenance (21%) making changes to repair defects Adaptive Maintenance (25%) making changes to adapt software to external environment changes (hardware, business rules, OS, etc.) Perfective Maintenance (50%) extending system beyond its original functional requirements Preventative Maintenance (4%) modifying work products so that they are more easily corrected, adapted, or enhanced Spiral Maintenance Model Maintenance Costs Usually greater than the development costs (2 to 10 times as much in some cases) Affected by both technical and non-technical factors Increase as software is maintained and system corruption is introduced Aging software can have high support costs (e.g. old languages, compilers, etc.) Maintenance Developer Tasks Understand system. Locate information in documentation. Keep system documentation up to date. Extend existing functions. Add new functions. Find sources of errors. Correct system errors. Answer operations questions. Restructure design and code. Delete obsolete design and code. Manage changes. Maintenance can be tough Limited understanding of hardware and software (maintainer). Management priorities (maintenance may be low priority). Technical problems. Testing difficulties (finding problems). Morale problems (maintenance is boring). Compromise (decision making problems). Maintenance Cost Factors Staff turnover no turnover usually means lower maintenance costs Contractual responsibility developers may have no contractual obligation to maint