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Technology and the Health Care Consumer - Henry …:技术和医疗保健消费-亨利…
“Technology and the Health Care Consumer” Managed Care Executive Group Clinical Integration/Interoperability to Improve Quality Presented by: Henry Loubet Chief Strategy Officer, Keenan Monday, March 27, 2006 Table of Contents Introduction Market Opportunity Size Business Case for Consumer Directed Health Plans (CDHPs) CDHP Results – Engaged Consumer About Keenan Keenan is a California based full service brokerage and consulting firm, dedicated to meeting the risk management, employee benefits, workers compensation and property liability needs of public entities, health care systems and high-tech firms. Formed in 1972 Largest privately held brokerage firm in California 6th in the nation - privately held 17th in nation of the 40,000 Brokers/Consultants/TPAs 600+ employees — 9 offices Owns and operates 3 TPAs – Employee Benefits, Workers’ Compensation and Disability Management Market Opportunity Size The State of Health Care The State of Health Care Consumer Directed Health Plans (CDHPs) HSA HRA Market – Projected Trends 2005-2010 Current Adoption By the end of 2004 CDHP enrollment was estimated at 4 million nationally; 600,000 with an HSA1 As of March 2005, more than 1 million people were covered by High Deductible Health Plans with an HSA2 When offered as an option: Up to 65% of participants enroll – 20% is average 20% - 30% of new hires select Increasingly offered as full replacement More than 90% of employees re-enroll Employee surveys show high levels of satisfaction Employer and carrier analysis show positive financial results Business Case for Consumerism “We have established ourselves as an innovative leader in many areas, particularly consumerism… Staying ahead of the pack will require us to continue to focus on what got us this far: focusing on the customer.” Source: Interview with Ron A. Williams, Newly Appointed Aetna CEO, February 2006 Impact on Consumers Business Case for Consumer Directed Health Plans (CDHPs) The Theory: Employees make
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