04激励s.pdfVIP

深圳大学管理学院 王忠 1 Hierarchy of needs theory by Abraham Maslow 2 ERG Theory by Clayton Alderfer 3 保健因素與激勵因素的比較 4 保健因素與激勵因素的比較 Two-factor theory by Frederick Herzberg 5 Job design theory • Job Characteristics Model 工作特征模型 • Motivation Potential Score 激勵潛能分数 6 Core job characteristics  Skill Variety技能多样性: The extent to which a job requires a  Skill Variety技能多样性 number of different activities using several of the employee’s skills and talents.  Task Identity任务完整性: The extent to which a job requires  Task Identity任务完整性 completing a whole piece of work from beginning to end.  Task Significance任务重要性: The degree of impact the job  Task Significance任务重要性 is believed to have on others.  Autonomy 自主性: The extent to which employees have the  Autonomy 自主性 freedom and discretion to plan, schedule, and carry out their jobs as desired.  Feedback反馈: The extent to which the job allows people to  Feedback反馈 have information about the effectiveness of their performance. 7 MPS 為一預測性指標，能預測工作具有的激勵潛力。 技能多樣性+任務完整性+任務重要性 MPS= 3   自主性 回饋 JCM中得分較高的工作，利于提高在職者滿意 度及绩效 8 JCM 核心工作特征