S工程咨询公司绩效评估体系改进研究-工商管理专业论文.docxVIP

S 工程咨询公司绩效评估体系改进研究 摘 要 绩效评估体系，是落实企业战略的重要手段。本文选取了即将进行 事业单位体制改革的 S 工程咨询公司为对象，对其绩效评估体系作改进 研究。 首先，本文在分析 S 公司业务和组织架构、人员特点的基础上，对 S 公司的内外部环境进行了 SWOT 分析，指出 S 公司面临的挑战，点明 了现行绩效评估体系存在的问题以及与战略的不适应性。 其次，通过对当前主流绩效评估方法的梳理比选研究，得出平衡计 分卡作为有效的战略管理工具和绩效评估方法，适合既有项目型和知识 型特点又有转型要求的 S 公司。 接着，选择市场化程度较高的咨询企业 X 公司和 Y 公司进行标杆研 究，分析它们基于平衡计分卡绩效评估体系的应用情况，为 S 公司绩效 评估体系改进研究提供了借鉴。 然后，本文按照平衡计分卡的四个维度对 S 公司新战略进行分解， 明确各层级的关键成功因素及其因果关系，勾勒 S 公司的战略地图。 最后，重点阐述在 S 公司如何设计基于平衡计分卡的绩效评估体系， 并以 S 公司的重要岗位——项目经理岗位为例，运用层次分析法、专家 打分法设计了在这个岗位实施平衡计分卡绩效评估体系的具体方案。 本文期望通过对 S 公司绩效评估体系的研究，对加强国内工程咨询 公司的内部绩效管理，提高核心竞争力，提供一定的借鉴意义。 关键词：绩效评估，工程咨询公司，平衡计分卡，战略地图 STUDY OF IMPROVING THE PERFORMANCE EVALUATION MECHANISM OF S ENGINEERING CONSULTING CORPORATION ABSTRACT Performance Evaluation Mechanism is one of the key measures to implement the enterprise’s strategy. S Engineering Consulting Corporation, which will start the transforming to enterprise soon, has been selected to be studied, so as to improve its performance evaluation mechanism. Firstly, based on the analysis of S corporation’s business, organization and staff characters, a SWOT analysis has been made for both internal and external enviroment of it. Challenges that are to be faced, existing problems of current performance mechanism as well as its inadaptability to the corporation’s strategy have been pointed out. Secondly, by comparing study of current mainstream performance evaluation methods, Balance Score Card (BSC), as one of the effective strategy management tools and performance evaluation methods, has been selected for S corporation, which has the character of both project and knowledge oriented and has the need of transforming. Then, X and Y corporation, because of their success in going to market, have been selected to make benchmarking study. The application of their BSC-based performance evaluation mechanisms have been analyzed, which have provided very good references for the study of S corporation’s performance evaluation mechanism improvement. Moreover, the n