中国联通襄樊分公司绩效考核体系的分析-analysis of performance appraisal system of china unicom xiangfan branch.docxVIP

华 华 中 科 技 大 学 硕 士 学 位 论 文 I I 摘 要 随着电信业的蓬勃发展，襄樊联通公司面临的竞争压力越来越大。全面科学的 考核员工绩效，建立比较完善的员工绩效考核体系是科学指导公司经营管理、增强 公司的核心竞争力的重要保障。 本文首先介绍了选题的意义、背景、国内外绩效考核研究动态以及研究的内容 和思路；接着分析了襄樊联通公司当前绩效考核体系现状和存在的问题，剖析了绩 效考核体系不完善对襄樊联通的影响。通过对公司进行 SWOT 分析，确定了公司的 战略规划；在制定绩效考核体系设计目标的同时选定了平衡计分卡作为改进设计方 法。通过对平衡计分卡的基本原理、核心思想进行深刻认识和理解，结合襄樊联通 公司战略和工作情况，系统的设计了绩效考核体系和权重，并对考核体系进行了例 证，并对绩效管理整个过程进行了流程规范化；最后对绩效考核体系的保障措施、 有效性预期及注意事项等进行比较细致的分析。 本文依据襄樊联通公司的实际情况，运用科学方法，设计了一整套有针对性、 可操作的员工绩效考核体系，该体系对加强襄樊联通公司的人力资源管理和提高经 营绩效有较大的促进作用，对同类型公司的绩效考核有一定的借鉴作用。 关键词：绩效考核体系；平衡计分卡；绩效管理；襄樊联通 II II Abstract China Unicom XiangFan Branch is facing fierce competitive press along with developing of telecommunication preventing.Comprehenisively and scientifically appraising the Staff’s performance and building up a perfect performance evaluation system is the important safeguard for the company to instruct its operation and improve its core competitive ability. First of all,the article introduced the significance and background of subject selecting,trends of performance appraisal studying in China and foreign countries,and the contents and fashion of study.Then,analyzed the development of performance appraisal system,what it been,and its problems, and the influence of deficiency appraisal system to the development of xiangfan Branch,by using SWOT,got the stratagem programming of the company.Then it selected the appraisal methods,using the Balanced Scorecard.By deeply analyzed the core methods and it’s fundamental,combining the strategy of the company,this paper designed the performance appraisal system, which contained the indexes and weights,besides,used a examples as a guide,and the paper designed a full performance practical forms too.At last it analyzed the guards and the validity and the proceedings must be take notice. Based on the factual conditions of China Uincom xiangfan Branch,using some scientific methods,this papar designed a performance appraisal system,which be aim at the company pertinence and could be operated.The sy