商业伦理讲义教程教案.pptVIP

上海交通大学管理学院;;《商业伦理》课程大纲;现实中的伦理议题;Fortune 500强，90%的公司有成文的伦理守则； 60%以上的美国大企业和50%的欧洲大企业设有企业伦理机构； 美国制造业和服务业前1000家企业中，20%聘有伦理主管； 90年代中期，40%左右的美国企业进行了伦理培训。;1987年，John Shad捐款2000万美元给哈佛商学院，倡议开设“决策与伦理价值”课程，HBS从1988年起开设； 截止1993年，美国90%的商学院开设了企业伦理方面的课程； 80年代以来，企业伦理学方面的研究机构、出版物在美国、加拿大、欧洲、南美、中东、日本、韩国纷纷问世。;; 实例 Acme公司被裁定邮政欺诈罪。控方指出Acme一贯滥收那些损坏了租赁汽车用家的维修费用，同时也收取了一些用户无需负责的维修费用。在未被法庭定罪之前，Acme已归还那些被多收取费用的顾客总数接近4000万美元的巨款。 法官引用了“1991年联邦裁决指引”作为裁判的基础，下令Acme缴交685万美元，约为顾客损失总数的一半。;上海交通大学管理学院;Learning Objectives;What is Ethics ?;So. . .What is Business Ethics ?;Ethics Examples: The Six Pillars of Character by The Josephson Institute of Ethics;Ethics Examples: ;Ethics Examples:;“Ethical Dilemmas”. . . . . . . . . . . . . a textbook definition;An Ethical Dilemma . . . . . .;Are we cynical about ethics?;A Workplace Perspective on Cynicism;This deepens our discouragement about work and, ultimately, about life. You probably know people who are situationally smart but spiritually bankrupt.;The Management ChallengeJeffrey M. Kaplan, The Conference Board Program Director.;Why are managers cynical about Business Ethics?;Corporate Response to Ethical Issues Generally accepted unethical practices in certain industries. Acceptance of unethical behavior Ineffective enforcement of ethics codes Failure to reinforce ethical behavior;How common is misconduct at work. ;types of misconduct observed most frequently include:;The Good News:Survey of Workplace Ethics;Is Business Ethics a Fad or an Afterthought’? Results from Attention to business ethics !;Is Business Ethics a Fad or an Afterthought’? Results from Attention to business ethics !;Can Business Ethics Be Taught in College Programs?;Should Employees Know the Difference between Right Wrong?;“Bad Barrels” Good character doesn’t prepare individuals to deal with very special ethical problems unique to their particular occupation or organization.;Factors that Affect Individual Ethical Decision-Making Behavior;Ethics vs. Law;Law-abiding behavior