高铁时代浙江省道路客运行业发展-研究.pdf

Results show that there are high levels of passenger satisfaction levels but low levels of passenger loyalty in long-distance passenger routes of 300km to 400km. Road transportation still has the absolute advantage in the travel under 300km. For connecting and waiting time, passengers showed a high level of satisfaction when they were less than 1h. And the maximum value can be tolerated is 2h. For daily number of run, ideal value is more than 8 times. When the value is less than 7 times a day, it will conduct a certain degree of impact on customer satisfaction. From the countermeasure perspective, combined with the achieved results, based on analysis of internal and external environment of road passenger transport industry, and using SWOT model, road passenger transportation enterprises strategies was explored. Results show passenger transport industry should gradually transferred resources in the long-distance transportation to the short-haul market such as the rural passenger transportation and tourism transportation from the aspects of enhancing competitiveness, reducing costs and carry out lines adjustments. Key words: High-speed railway, Road passenger transportation, Industry development, Passenger travel, Countermeasure iii 目 录 第一章 绪论 1 1.1 研究背景和意义 1 1.2 国内外研究现状2 1.2.1 国外研究现状2 1.2.2 国内研究现状6 1.2.3 研究评述 8 1.3 论文主要研究内容 8 1.4 研究方法及技术路线9 1.4.1 研究方法9 1.4.2 技术路线 10 第二章 浙江省高速铁路与道路客运行业发展及比较研究 11 2.1 浙江省高铁发展现状及未来布局分析 11 2.1.1 浙江省高速铁路发展现状 11 2.1.2 浙江省高速铁路未来发展规划 12 2.2 浙江省道路客运行业发展现状 13 2.2.1 道路客运运输生产情况 13