如何有效跟进客户培训课件(ppt).ppt

基本流程;询盘分类; *** 带图片询盘--- 一定要想方设法让客人寄原样过来，成功率较高！ ***有效询盘也可能是一句简单的话。 Can you give me more information about your product? ;询盘回复;对客户的任何信息要及时响应并回复； 对客户的回复不能是简单的一问一答，要尽可能全面、周到。 表示合作的诚意 --- 语气，专业化建议等 新询盘问客人更多信息 Glad to receive your inquiry. Wish you XXX To provide you a good quotation, we need to confirm the following details, 1. 2. 3...... Detailed information will be sent to you the moment we get your confirmation. 或者Best price will be sent to you the moment we get your?more detailed information. Thanks for your time. 要图片等更多细节 Do you have picture or interested model for that? It will help us offer more exactly price for you accordingly.;1.及时回复;怎样让你的回复脱颖而出;二、针对不同类别产品特点给予不同回复 平时建立模板，找好图片，分类存在不同文件夹 1.化妆包 介绍做过的大订单，大客户，发工厂视频 2.书包/儿童背包 发西班牙做过的一套old school系列 3.felt 发展会图片，介绍这种材料可回收，环保等优势，在欧洲卖得很好，尤其在德国，说不定在你们市场上就能找到我们的产品…; Dear Ivan, ? Im very glad to rcvd your inquiry and know your company ;-) ? As?14 years professional bag factory (ISO9001:2008 Certification) with 9 years gold supplier on A, the cosmetic bag is always our strong and basic product. We’ve produced series of promotional cosmetic bags for some famous brands, such as?LOreal, Dove, VICHY, CLINIANS, AVON, Gillette, NIVEA etc. Hope we can become your reliable supplier. Wed like to make a long term partnership with every client! Herein attached some cosmetic bag catalogues for your reference. You can also visit our website ?or for more designs. Should any of this items be interested of you, pls feel free contact me for more details. Best regards,;Dear Alexeii, ? The felt series is our strong and advantage product. Were the forerunner in China who develop and show this felt series since early 2010. Now we have stable markets and customers in Europe, especially in Germany, maybe you can find our products on market.This felt material is natural and eco-friendly, which can meet the standard and regula