战略规划和绩效管理的新方法-采用平衡记分卡.pptVIP

New Approaches to Strategic Planning and Performance Management - Adopting the Balanced Scorecard Approach 战略规划和绩效管理的新方法－采用平衡记分卡 Situation Review情况审核 The objectives for the Performance Management Project 绩效管理项目的目标 To enable management to ‘translate’ the new Mission statement into a strategic framework 使管理层能够将新“使命”的陈述“转化” 为战略框架 To develop an integrated approach to performance management 制订绩效管理的综合方法 To develop a core, in-house performance management development capability 建立核心的内部绩效管理发展能力 To raise awareness and interest in performance management across the NGO 在整个NGO内部，强化绩效管理的意识和兴趣 We have adapted the framework to reflect SCVO needs我们对该基本框架进行了修改，以反映SCVO的需求 The Balanced Scorecard consists of…记分卡的组成部分… What does the NGO need to do?NGO需要做什么？ Agree the mission – often seeking a mandate from its membership 达成使命－通常从成员处寻求授权 Agree what it seeks its customers and stakeholders to perceive 确认其所寻求的客户和利益相关者的观点 Agree the strategic goals which will satisfy the mission 确认能够满足使命要求的战略目标 Agree the current business activities which underpin the goals 确认当前商务活动，巩固达成目标 Assess the skills and knowledge it requires 评估其要求的技巧和知识 Creating a Map 创建一张图 Draft a map which can be used daily in maintaining focus on goals 创建一张供日常使用的图，以保持对目标的重点关注 Agree how progress is to be measured against agreed strategic goals 确认如何按照达成的战略目标进行进度测量 Agree who will monitor and report progress 确认由谁来监督和报告进度 Review progress against a schedule 对照计划审核进度 * Why is Strategic Planning and Performance Management important?为什么战略规划和绩效管理很重要？ Mission – Why we exist 使命－我们为什么而生存 Strategic Objectives – Our game plan战略目标－我们的发展计划 GAP Initiatives – Some operational planning行动方案－部分运作计划 Personal Objectives – What I do 个人目标－我做什么 Why? 为什么？ What? 什么内容？ Who?由谁来进行 When?什么时候？ How? 如何进行？ Adopting a new approach to strategic planning and performance management means ‘change’ 采用新的战略规划和绩效管理方法意味着“变化” Mission – Why we exist 使命－我们为什么而生存 Strategic Objectives – Our game plan战略目标－我们的发展计划 Strategic