基于知识流管理的移动通信服务链模型与优化研究管理科学与工程专业论文.docxVIP

Abstract With the development of knowledge economy, the knowledge continues to create new value for the enterprise as an independent factor of production. Knowledge flow and transfer is an effective way of enterprise to gain to knowledge, it plays an important role in promoting economic development and enhancing the competitiveness of enterprises. The communications services sector is the foundation and core of the future economic development; it is the typical industry of technology and knowledge-intensive. There are excellent improvements in service efficiency, service coverage, service quality by the formation of the service chain, Communication services play an important role in promoting the development of other industries. In this paper, the research object is the knowledge flows of enterprise in service chain node, it studies problems of service chain knowledge flow by researching the communication service chain formal and selecting the knowledge partner in the chain of communication services and optimizing the shortest path. The research will enrich the theoretical and practical content of the existing knowledge flow management. It has important practical significance for the development of modern service chain theory level and enhancing the level of cooperation of mobile communications services chain node enterprises The research contents of this thesis include the following aspects: It introduces the knowledge, describes the characteristics and topology in the mobile communication chain, analysis the impact element on the flow of knowledge. It recognizes the node enterprises of the chain, describes the knowledge flow and the other flows, built a mobile communication service chain model. It analysis the influencing factors of the knowledge partner selection, with the use of fuzzy analytic hierarchy process quantitative analysis of the impact factors, builds knowledge partner model based on fuzzy theory to select the optimal knowledge partner object. The res