基于平衡计分卡的A电子企业一线工人绩效管理的应用研究-工商管理专业论文.docxVIP

PAGE PAGE IV 基于平衡计分卡的 A 电子企业一线工人绩效管理的应用研究 中文摘要 基于平衡计分卡的 A 电子企业一线工人绩效管理 的应用研究 中文摘要 随着全球经济低迷，以及企业运营、生产、人力等成本的逐年上升，A 电子企业 已经步入了企业生命中的低谷。为了能够提升自身竞争力，A 电子企业必须对自身内 部进行绩效改革，而绩效改革的重点就是对占 A 电子企业员工人数最多的一线工人 进行绩效管理改革。 本文通过对 A 电子企业一线工人现绩效评价体系，应用平衡计分卡四维度理论 进行分析，并以公司战略为分析基础，得出基于平衡计分卡的 A 电子企业一线工人 绩效考核体系与公司战略管理脱节的结论。除此之外，本文应用绩效管理理论对 A 电子企业一线工人绩效管理过程进行分析，并且进行绩效管理问卷调查，了解一线工 人的心声和意见。 对于本文分析得出的一线工人现绩效评价体系问题点，笔者应用平衡计分卡四维 度理论对现体系进行改进设计，并使用基于 DPS 数据处理系统的层次分析法对绩效 评价体系指标权重进行重新计算。最后，笔者为确保改进后的绩效体系的实施，提出 了一些保障措施建议。 关键词：A 企业平衡计分卡，绩效管理，层次分析法 作 者：江 堃 指导老师：朱雪珍 英文摘要 基于平衡计分卡的 A 电子企业一线工人绩效管理的应用研究 The research of performance management for A e-factory front-line workers based on the balance scorecard Abstract With the global economic downturn, as well as increased cost for business operations, production, labor and other cost year after year, A e-factory has already entered a downturn. In order to enhance their own competitiveness, A e-factory must conduct internal performance reforms. And the focus of the reforms is the performance management for the front-line workers. The research has applied the balanced scorecard made a four-dimensional analysis on the performance evaluation system of the frontline workers for A e-factory. And on the base of the corporate strategy we make the conclusion that the performance appraisal system has disjointed from the corporate strategy. In addition, this paper make an analysis on the whole process of the performance management issues for the frontline workers by applying the performance management theory, also make a file survey on performance management to find out the voices and views of frontline workers. According to the current problems of the performance evaluation system for frontline workers that we got from the research, we make an improvement design by applying the four-dimensional theory of the balanced scorecard, and make a recalculation for the index weight of the performance evaluation system by applying the DPS data processing system based analytic