基层公务员职业倦怠影响因素及干预研究——基于重庆市基层公务员调查-行政管理专业论文.docxVIP

重庆大学 重庆大学硕士学位论文 英文摘要 PAGE PAGE VI of junior civil servant，working pressure，institutional environment and organizational culture. Then, quantitative methods such as regression analysis are employed to analyze the determinants of the junior civil servant’s occupational burnout by using statistical data from the 2012 Chongqing Questionnaire Survey of Junior Civil Servant，the results show that organizational culture and working pressure has the stronger overall impact on occupational burnout. The overall impact of institutional environment and the quality of civil servants on occupational burnout weakens in turn. The key limitation of the study is that the questionnaire focuses solely on the junior civil servant in Chongqing, whether similar results hold for other cities is an interesting issue for future study. The results in this study suggest that to facilitate and prompt the construction of organizational culture, improve the management of working pressure. At the same time, take measures to optimizing institutional environment and importing the EAP assistance. In addition, the overall quality of junior civil servants should be improved. This paper clarifies what occupational burnout is. More important ， this paper analyzes the determinants of the junior civil servants employed quantitative methods for the first time. The findings of this study help us to recognize the antecedent of occupational burnout and better prevent and alleviate the phenomenon of burnout, ensure the realization of government performance． Keywords: The Junior Civil Servants, Occupational Burnout, Determinants, Government Performance 重庆大学硕 重庆大学硕士学位论文 目 录 目 录 中文摘要I 英文摘要 II 图表目录VI 1 绪 论 1 1.1 研究背景 1 1.2 研究意义 1 1.2.1 理论意义 1 1.2.2 实践意义 2 1.3 研究目的 2 1.4 研究内容 3 1.5 研究假设 3 1.6 研究变量 3 2 文献述评 5 2.1 基层公务员的概念界定 5 2.2 职业倦怠理论及国内外相关研究 6 2.2.1 职业倦怠的概念界定 6 2.2.2 职业倦怠的理论追溯 7 2.2.3 职业倦怠的结构与测量 9 2.2.4 职业倦怠的影响因素理论 10 2.2.5 职业倦怠的影响后果理论 10 2.3 公务员职业倦怠的研究述评 12 3 研究设计 13 3.1 研究对