东北石油大学经济管理学院市场营销学英文课件 Chapter7.pptVIP

Chapter 7: Oral and Nonverbal Communication Patterns What is meant by nonverbal communication? Cultural Differences in Patterns of Thought or Processes of Reasoning and Problem Solving Deductive reasoning - going from broad categories or observations to specific examples; U.S. persons use deductive reasoning. Inductive reasoning - start with facts or observations and go to generalizations; Asians use inductive reasoning. Thought Patterns Include Speed of Making Decisions U. S. managers make quick decisions. The Japanese use a slower method of problem solving. What is meant by parala