探讨医院组织文化对於员工工作满足之影响.pdf

管理科學研究 Vol.6, No.1, 2009第 1-22頁 探討醫院組織文化對於員工工作滿足之影響 The Impact of Hospital Organization Culture on Employee’s Job Satisfaction 1 2 褚麗絹 李承霖 (Received: Oct. 20, 2008 ；First Revision: Dec. 24, 2008 ；Accepted:Mar. 4,2009) 摘要 本研究以結構方程模式探討某佛教醫院組織文化對於員工工作滿足之影響性，並分 析其之間線性結構關係。研究對象為醫院內部之醫師、護理、行政與醫技等四個工作群 體成員，並依據文獻資料設計研究模型。研究結果發現，整體模式適配度相當良好，內 部適配度之品質也獲得肯定。進一步綜合研究之結果，可得以下之結論：組織文化對於 員工工作滿足之間具有正向影響性，總影響系數可達 0.66 ，而組織文化對於其它變項也 有正向之影響效果。此外，員工對於志工精神的認同程度愈高，相對其獲得之工作滿足 程度也愈高。 關鍵詞： 組織文化、工作滿足、領導特性、志工精神、結構方程模式 Abstract This study was to investigate the impact of organizational culture on personnel’s job satisfaction among Buddhist hospitals through Structural Equation Model (SEM), and analyze the linear structure relationships as well. Subjects were selected from four work groups, including physicians, nurses, medical technicians, and administrative staff within the hospital, and research model was designed from literature review. Results showed that the fit of overall model for this study was desirable as well as the intrinsic structure fit of the model was acceptable. Furthermore, conclusions could be drawn as follows: hospital organizational culture had a positive impact on personnel’s job satisfaction with a coefficient 0.66, and leadership characteristics and volunteer spirit were positively influenced as well. Moreover, when the personnel had higher identification with volunteer spirit, they were more likely to have greater job satisfaction. Keywords : Organizational Culture, Job Satisfaction, Leader Characteristic, Volunteer Spirit, Structural Equ