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Practical Reading and Writing: Advice in the Workplace --- Book 2 Unit 7
9. Practical Reading: Advice in the Workplace
Filing cabinets = large containers for documentsTo file = put documents in the filing cabinet in a specific orderCanteen = dining room in offices, factoriesGreasy =
Filing cabinets = large containers for documents
To file = put documents in the filing cabinet in a specific order
Canteen = dining room in offices, factories
Greasy = smeared with oil
B. Which of the replies would be most suitable in the workplace?
1. Your colleague complains to you, at length, that the filing cabinets are too full. She is always breaking her nails when she has to file documents.
You should use nail strengthener.
You ought to ask the supervisor for another cabinet.
Have you thought about asking the supervisor for another cabinet?
You must …. = instructionYou should …. = instruction can be a suggestion
You must …. = instruction
You should …. = instruction can be a suggestion
I think you should …. = suggestion
Have you thought about …? = sometimes a better way to make a suggestion is to ask a question.
Would you like to know what I think? = asking permission to give advice.
a) Why don’t you wipe them?
b) You must tell the staff.
c) Yes, I’ve found the same. Do you think we should tell the Manager
or should we talk to the canteen staff first?
3. You see a colleague making a mistake at work.
a) You shouldn’t do it that way.
b) We don’t do it that way.
c) Do you mind me pointing out that we don’t do it that way? Here we’ve
found that the best way is to … / May I show you how we do it?
Note how the expressions in the box above become increasingly more polite and thoughtful. It is often a good idea to ask permission before offering advice!C. Pair Work. Discuss with your partner the two ways to give advice below. Which would you use or like to receive. Why?
Note how the expressions in the box above become increasingly more polite and t
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