商务英语应用文课件刘菁蓉 ISBN9787566302045 PPT 1General introductionintroduction.pptVIP

Welcome to Business Writing How to do international business? Practice for International business(进出口实务) The Procedures for International Business Negotiation—goods preparation– goods inspection—application for exports(customs station)—shipping goods—--effecting insurance--making payment—reporting foreign exchange amount—application for refunding tax—counting money Three stages—to reach a contract/to carry out the deal /to reinforce the business relation Critical problems faced How to find a customer How to negotiate with the customer How to carry out the deal successfully How to settle business disputes (to reinforce business relations) Ways to Communicate different ways (oral or written,face to face or telephone, mail or e-mail, QQ or MSN) The best way to convey the message Business message transactions between exporters and importers to carry out the business What do we specifically learn in this subject? Corresponding business letters involved through the whole process To find a reliable customer Establish business relations Credit enquiry To negotiate with your potential customer Enquiry (讯盘) Offer (报盘/发盘) Counter offer (还盘) Acceptance (接受、收盘) Order and agreement (contract) To carry out the business Letters related to packing Letters related to insurance Letters related to shipment Letters related to payment To reinforce business relations Complaints Adjustments (settlement to business disputes ) Something important to know Incoterm2000 Insurance The Uniform Customs Practice for Documentary Credits(UCP600) How to write a business letter Format(layout) of a letter (email) Language style Concise Direct to the point Spoken words (e.g. alleviate, anticipate, consequence ) Dear Sir: Thank you for inquiring about our XL/2 water purifier. The answers to your questions are as follows: 1 The cost per unit (if you ordered 30 units)would be HK$2,500. 2.The guarantee is for one year from the date of purchase. 3.?We could deliver within 10 days of your