IBLiu国际企业的运营管理.pptVIP

* * * * * * * * * * * * * * 9.5 Quality and Costs Improves Performance Reliability Increases Productivity Lowers Rework and Scrap Costs Lowers Warranty Costs Lowers Manufacturing Costs Increases Profits Lowers Service Costs Fig. 14.1 Quality … Slide 14-3 ISO 9000 European Unions standards for quality Set by code Firm must be certified “ISO 9000” before it is allowed access to the EU marketplace 9.6 Other Issues Strategic alliances with suppliers Reap benefits of vertical integration and avoid organization integration problems Build trust between firm and suppliers Integrate suppliers in desi